Returns & Exchanges

At Ninjutso, we stand behind the precision and performance of our gaming peripherals. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the item in its original packaging, ensuring all accessories, cables, and documentation are included to avoid restocking fees.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.

• 4.
  Inspection and Refund

  Once our technical team verifies the condition of the returned device, your refund will be processed to your original payment method within 5-7 business days.